Customer Testimonials

Testimonials from customers of the world's finest didgeridoo store

Comments entered by customers of didjshop.com

(we publish these comments only if explicit permission is given)

You can also find many more customer testimonials in our Visitors Book - or add your own comment

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Name and Country Please tell us what you like and/or dislike about this didj Please comment on our service and workmanship Please name one important reason for you to be buying from us Any other reasons why you bought from us How does your new didjshop didj compare with your other didjes on price, sound quality and value
Louis Kosztelny from Australia Liek the sound, artwork and general feel. It was perfect in every sense Workmanship   It is just as good as the other one I had bought before
Aaron from USA Once I got it going it was great! The only issue I encountered was the opening on the mouthpiece was way too small and only allowed me to make the hoot tone. Looks great, sounds great. I was told that the didj would be shipped with an extra mouthpiece which I did not receive. Workmanship Other customer testimonials helped and the mp3s helped me making my note decision. Your price was way higher but I am comparing it to a bamboo didj I bought at a local fair. Your quality is hands down lightyears away from the 'starter' I own.
Erin Lempriere from New Zealand It's beautiful! I love the design, I love the sound and I hope that one day soon the back pressure will be enough for me to circular breath! Great to communicate with you, fantastic guidance with choosing the right didj, all round it couldn't have been a better experience. thank you! Workmanship Your website was hugely informative and encouraging. not biased but educational. well done on all the information you have provided.  
Larry from Netherlands Great sound, backpressure and vocals. I am really happy with my didj! It was exactly what I expected from it when I saw and heard it on the website. Excellent service, I had some questions before buying and needed some help deciding which didj tio choose, these were swiftly and proffessionally answered. I was accurately informed on the status of my order, from ordering, payment to shipment and tracking the didj on it's journey across the world. Great and friendly customer service! The workmanship on the didj was excellent as well, it was exactly what I expected when I ordered it from the website! Sound Quality The fact that you have a page on your site where you tell people how to build a didj for +/- 10 dollars and a lot of other helpfull stuff all over the site. It made me feel like you care for your customers and that you weren't just after my money:)  
Anonymously I like the color, the art, how it is serialized and has the artist name on it Quick shipment. Really apperciate that. I also felt yoru web page is very informative which helped me make my descision Felt your web page was honest. Price was reasonable. it was a gift for my wife and I never owned one before.  
Christopher from Australia Cultural art at its finest. A spiritual object invoking dreamtime stories of ages past and present. Par excellence Reliable Trustworthy Business Previous happy experience as a customer. I wanted to help support indigenous communities through my purchase of another fine didj.  
Pierre from Canada It shows, and I mean it really shows the customer care you provide along with a well built website. YOUR WEBSITE HAS LOTS TO OFFER. Look after your Webmaster... You didn't have a + available for the above question, frankly I would rate your service 10+. As a consumer, it really shows how you guys sincerely enjoy what you are doing and are good at it. Your service is indeed very good. You have always returned questions promptly. The workmanship is present. I guess the best don't brag. Reliably graded Good website I felt it being HONEST information I have not compared.
Jennifer from USA Love the natural beauty and sound. Was looking for a termite hollowed, natural grain, Aboriginal made, ethically harvested, fair trade. We love it Perfect Business Ethics Webpage Not applicable
Gianmarco from Italy I write you when the didj arrived, I like it a lot, the sound is clear and loud. this didj help you play better and everything is easier (write in english is still difficoult...) I work wood. the paint is good the bell part is not really smoooth The polish that I is better Sound Quality Ethics Much better
John Skillcorn from United Kingdom I like everything about it. It's in a different key to my first one, and now that I have another didj to compare side by side, one or two things are falling into place. For example, 'backpressure' was a puzzler until I tried my new didj. All of a sudden things started to fall into place - my first didj has slightly better backpressure than my new one. Also, things like 'vocals' and 'resonance' became more obvious. My new didj - apart from the great sound - is painted and I like everything about it. Pure authenticity. There is nothing I dislike about it. Even the price was agreeable! Workmanship - how could I fault it? As for service, Shiralee kept me informed all the way, and was willing to answer all my questions. Tracking is great, and I watched it travel every inch of the way. I was able to pre-arrange alternative delivery because I knew it had arrived. Workmanship I just like the friendly way you operate. Alright, my first didj was a bit of a gamble, but after my first experience my second had to come from yourselves. It compares very well indeed. Not the cheapest, but not the most expensive. It was given all round good qualities by your grading system, something I have a lot of faith in. I recommend to anyone learning the didgeridoo - get the very best you can afford. It's worth it in the long run. And if you STILL can't learn circular breathing, at least you'll know it's not the didj's fault!
Bill from USA Like everything!It is my first didj and finding it an easy one to learn on as you predicted.Its a beautiful and sounds great. It is a pleasure to play. Workmanship and service are excellent! Shiralee was extremely helpful and patient in answering all my questions and concerns. Quick delivery.Workmanship is superb and beautiful. Workmanship Your important mission and ethics, your environmental awareness, and your great workmanship....all were key factors.  
Anonymously I like the roughness of the sound. I really would have liked to get an invoice. Workmanship    
Anonymous from Australia The look, the easiness to product a sound I am disappointed that I didn't receive a bill (to get tax refund at the airport) Workmanship    
Gerlinde Mueller C/o Marine Group Spa from Italy I like everything of this Didj Everything was perfect and excellent Sound Quality Fair trade This Didj is much better than the others
Mika Johansson from China (pr) It is fabulous. Beautiful sound, healing and relaxing. You are top of the tops... Made in Australia   Remarkably better
Aaron Jerad from USA Its a beautiful didj with burnt designs, and it sounds great... a pleasure to play. The best customer service, friendly, helpful, patient and knowledgeable. Low Price I was looking for a light weight didj in the key of C, for healing work. It is on par with the other didjshop didjes, all of which are far more expensive than the other didjes I own, but the sound quality of didjshop didjes is so superior that I never play my other didjes anymore.
Mike from Belgium It is my first didj and it is just as you described it. It is an easy one to learn to play the didj. Your firm is great. I live on the other side of the world and I received the didj in just over a week. The didj was ready to use when I received it and there was even some extra wax for the mouthpiece. Very nice thinking guys;-) Reliably graded   It's my first so I can not compare it yet.
Lukas from Greece I like everything about my didj. The artwork is beautiful and intricate, the shape reminiscent of the natural branch it came from, the coating seems to solidify the paint and gives it a nice polished look and the sound is crystal, allowing various pitches as well as offering great backpressure. It would' ve been great if I had heard my didje's sound beforehand but I can see how this can be difficult for EVERY didj you make. Superb workmanship, excellent service by you. I must inform you for future use that Greek customs require a significant amount of money to allow import of items from non-EU countries (50% of the actual price!) which really upset me. Of course, I can see how you couldn't have known that, as neither did I. Workmanship Well organised website with detailed info on your profile, user reviews, aboriginal affiliation, variety of choices, personal e-mail responses. Didgeridoo shop Didje = aboriginal musical instrument My other 2 didjes = decorative / baseball bats /wooden telescopes / defensive weapons against burglars
Anonymous from Germany I like the wood, the painting and the sound. It's art not only an music instrument. I'm very satisfied with both. Sound Quality I appreciated it very much, that I could hear the didj before buying. Much more expensive, but better sound and art, not only a music instrument
James from USA I like the artwork, the big bell with a notch in it, and how the artwork ends about 8-inches above the bottom exposing a part of the native wood. Of course I really like the sound and the pitch matches the hoot note. Your service was very cordial. Regardless of the large time difference, I thought that maybe some of the communication timing could have been a bit better. Somehow I was able to succesfully complete the sale with my windows computer at work, but I had wanted to do this transaction at home only, where I could not seem to interact succesfully with your sales web site. I use an Apple computer at home. I am just getting started - this is my first didj. Your web site was not only informative, but fun to explore too! Please note changed e-mail below. NA
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