Customer Testimonials

Testimonials from customers of the world's finest didgeridoo store

Comments entered by customers of didjshop.com

(we publish these comments only if explicit permission is given)

You can also find many more customer testimonials in our Visitors Book - or add your own comment

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Name and Country Please tell us what you like and/or dislike about this didj Please comment on our service and workmanship Please name one important reason for you to be buying from us Any other reasons why you bought from us How does your new didjshop didj compare with your other didjes on price, sound quality and value
Anonymous from Canada I like that it is better than any didg I have now, and that it forces me to play/learn a different style. It's got a very good lower-end sound, rich, and playful, and hypnotic, and the back pressure is easy on the muscles, so one can relax and play for a long time. It is an interesting didg, and a great concert learner. Now on the dislike side of things: I don't like the engraving. You guys should paint the number, if you must identify it, on the inside near the bell end. Engraving it the way you do near the mouth end on the outside is unattractive, and defaces it. I also don't like that synthetic rubber/polymer mouthpiece that is attached. Really, guys, if I saw that, I would never have bought it. It's not a natural didg if you have to add some synthetic polymer mouth piece to make it work. I paid for a natural didg. I can't take that synthetic piece off, because then the mouth opening is so large that if I were only to use natural bees wax on it to get it to a playable embouchre size it wouldn't function well, because the wax would constantly deform and sink in, especially in the heat, and it would need frequent adjusting, making it a bit of a pain to play. So my argument stands, if the 'didg' needs this synthetic piece to be up to playable quality, then it is not really a natural didg; it is a half natural, half synthetic didg...big disappointment in this respect. Next, al604, is over-rated. In my opinion it is a med-high concert at best, more like a med concert really, not a high concert. Primarily because the back pressure is not 'very good' as it was rated. I rate it 3, or good. It is only 'very good' for a small window of technique, which must be played easy and soft; if you try to throw power into the breath and lips, the thing is like a flat tire, it cuts out, it won't follow you, or only very weakly, not versatile. Clarity, also, which was rated 'excellent' is also over-rated; only on the lower pitches does it come close to 'excellent'; but on the higher pitches/overtones it's weak, they don't cut through the drone, they sound far away. I'd rate it a 3 for them, so over all I'd average out the clarity rating to a 4 and say it is 'very good', but not excellent. I've played noticably better didgs that made no claims to being high concerts. Shipping time was great, as were the very reasonable shipping costs, thank you. I would still buy from you, but next time, I'm going to make sure that I buy a didg that has less than a 40mm inner diameter, so that I can take off that unwanted synthetic mouth piece, and replace it solely with bees wax which at that diameter will not sink and deform when my mouth presses on it during play in the heat of a sunny day. And I'm only going to pick a didg that you guys have rated as excellent for back pressure. And in fact, excellent for almost everything, since it seems my rating values are tighter than yours. Finally, really, take my advice, engraving the numbers on the mouth end of the didg is not cool....find another way. It's bad because I guess the idea is that when you engrave it, no one can scrape it off and not give you a percentage on a re-sale that is higher than what he paid for it....not impressive guys. Most people are honest people, and dishonest people will always find a way around things no matter what you do, so why make the honest people suffer, or presuppose that they are dishonest by engraving it deep like that into the wood, like a serial number or something for police identification...yuck. When someone is spending near a grand on a didg, art or no art, they want smooth and flawless. Put the number, or better yet the signiture of the artist on the inside of the bell end, and paint it, like the signiture of an artist on a painting, don't engrave. And lastly, re art, and artefacts. First I can see why a painted didg would be art, and why an artist would want to sign it. But a natural unpainted didg?...why is that art or artefact?...don't tell me it's because the guy who picked it up is aboriginal..because I think that's kind of stretching it. If he picks up a coke can, and he's aboriginal, and puts it up for sale, does that make it aboriginal art or artefact too?...I think not. For me, to be a true aboriginal artefact it has to be used by aboriginals in a cultural setting that is traditional for a certain amount of time, then put up for sale. Picking up a didg from the outback, and then coating it with western varnishes, and attaching a polymer synthetic mouth piece to it, and lining it up in a shop, does not really make it for an aboriginal artefact; and in the case of an unpainted didg, it isn't even aboriginal art. It's just westernized aboriginal people doing business with westerners in western fashion. It's just a material product, no different than a Les Paul guitar, or a Straticastor guitar on the shelf etc, as far as musical instruments go. That doesn't mean anything bad, because these are great products made with great skill and attention to quality, and again, like these guys ( straticastor, or les paul as examples), put your label ('didgeshop' for unpainted, and signiture of artist for painted) on your didges, but be artistic about it, don't engrave. All in all, I'd like to say, that despite my critque, I have already had some thoroughly enjoyable times with my new didg and am planning for many more this summer, and I have confidence in it. It is not my dream didg....but it is very good...and good enough for now, until I get to Australia and actually walk into your shop and pick the one that is my dream didg, which I know is somewhere in there. After this experience I now realize that this can only be done in person, or one has to be very lucky to nail the right didge just off the internet, even with recordings and ratings, there is afterall a very personal and subjective factor, between the player and the actual didge which can only be bridged by actually playing it there and then...oh well. Cheers guys, Hope my feedback has been helpful, and Thank You for a very good didg nonetheless. John Great delivery time. I also appreciate your availability by phone, and the gentleman I spoke to on a couple of occasions was polite and helpful with my questions and concerns. Sound Quality Your rating system, which I percieved was objective and fair...and I still believe it is. And the fact that you provide recordings/sound-bytes so one can hear the didg. I have played better at parties. But unfortunatly, those guys wouldn't sell. al604 is a med concert in my opinion, all things considered; it has a high concert accent on the lower end pitches and drone, but a only a 3 or 'good' touch on the higher end pitches/overtones and clarity, and only a 3 or 'good' on the stylistic versatility factor limited by so-so back pressure...has only a small window of stylisitic play, but that window is excellent per se.
Bart from Netherlands First of all it sounds fantastic!! Secondly it looks great, is lighter as expected and is easy to play. I wanted to have a good and versitile didge. One that I can use for many years to come wich is of great quality and aboriginal made. Well, this one does it all!! The service is simply outstanding!!! I send a few e-mails with questions. All questions were answered with detailed information and more. The reply was always within a day or sooner. Shipping and delivery went fast and the package was securely packed. Workmanship The customer service! When having an internet business, that's how you set yourself apart from the rest! Great service "sticks" and gives mouth to mouth advertisement. My other Didge stands, in every way, in a BIG shadow compared to the Didge I bought at Didgeshop!
Barney from USA After reshaping the wax, I was able to play it quite well. The finish is a little rough and some of the putty holes are either not filled in or are a little high. Some of the finish is uneven and streaked. The thought did come to me that I could refinish it. My first didj (not from you) I striped down, sanded smother and refinished it. Doing this might not improve my playing; however, I feel a greater connection to my instrument for the care and personal work I put into it. Hope that made sense. Your service has always been of the highest caliber. This time, Shiralee called me at home to leave a message that there had been a problem with your fax recently. Just incase I had faxed my credit card info. Then my didj was sent as quickly as promised, that Friday and I received it the following Wednsday. Sound Quality This didj fit what my need. For price, perhaps the same. For sound and ease of play better. Fair for value.
Anonymously Nice warm tone, beautiful vocal Sounds. The art work is fantastic. Overtones could be crisper. Great fast service, very easy to work with. Workmanship   Sound is much better on this didj than on my other ones. It cost more, but I must say that it is well worth the price, overall value is excellent.
Laura from Italy First of all I like it because of its sound, then because it is really good looking. i like it also because it is very strong, well done, and not too long. i have some difficulties to play it quickly, but I think that's my fault, I have to learn a lot. You provide a very professional and fast service. about the workmanship, I'm not an expert, but I think that you'r didjs are the best we can buy in italy for low prices. about my didj, I'm sure it is really well done. Reliable Trustworthy Business   I didn't pay the others didjs, but about the sound quality and value didj al372 is the best.
Barry from United Kingdom Sound quality is excellent, artwork is good. What I do not like about this didge is that it has a large mouthpiece insert to make it playable, and a large repair clearly visible inside the bell. This does not seem to have had a detrimental effect on the sound, however, if I had been aware of this I would not have purchased the didge as, from previous experience I know that at some point in the future, further fixative or repair work will be required. Service is good as ever, workmanship scores low because there is so much workmanship evident. If I purchase another didge from Didjshop I will have to ask alot of questions before I proceed. Low Price Previous purchases good quality - good workmanship. Not so impressed this time. Good sound comparison, price reasonable after reduction.
Anonymous from Italy The didj was great. it has a high cultural and musical value, impossible to find anywhere else Absolutely perfect Business Ethics The website seemed to be really serious and professional  
Very very good! Ou very nice! Low Price    
Roberto Mojica from Puerto Rico Compare to other didji's I need to say ofcurse, the sound quality it's beyoun my expectations, the aparience is perfect too. nothing that I don't like. Service was faster than I expected. the workmanship is nice but the coating on the natural skin is a little withe Can hear the didj before I buy Good reference and very honest website My others are not even a close match they are very far behind
Thomas Ryan from USA This didj vibrates my entire house. I enjoy lower pitched didjes and playing fast. I think this didj is great for both. I love to show this didj off to other didj players. They've never seen anything like it! I wish the serial number could be somewhere less obvious:( I feel how a proper mouthpiece feels. I like how I can knock on it with my knuckles, it just standing there, and it vibrates. I'm not sure where didjshop's workmanship comes through on the didj; perhaps the varnish? If so, its great. As well, your service rocks. I called and asked Svargo his opinion on which of two Didjes I should buy. He walked me through both didjes, played them, and we decided on the one I have. And I'm super happy with the process I went through -- from start to finish. Only thing, the website could be organized a little better. Workmanship Your homepage described the exact instrument that I was looking for. This is something I'm looking forward to living a long life with, mastering over time. For that, I need the absolute best. It is as described. Well, I have a Yucca didj that is low and has good sound, but not the volume. Honestly, it sounds really good, but not nearly as good as your didjes. Only thing, I payed 80$ for it. The price I paid for your didj was about 650$, and definitely does not sound "8" times better, maybe three. But that wasn't necessarily expected and is really only half the point of owning a didjeridoo like this. Its the aesthetics of the entire experience; the sound; the history; the look; and the oneness you can feel with a didjeridoo like this. To me, I see this like a baby, and is beyond the value of money.
Bart from Belgium I like almost everything about it, it plays very easy, great backpressure, loud and clear sound + resonance, I dealt now twice with you, and the service was always very friendly, fast and correct. So I'll come back for more if I need some:) Workmanship   From my eucalyptus didges, is this definitely the best one.
Anonymous from Portugal Dislike: A little bit heavy. Despite that sometimes seems too fragile. Like: Everything else. It's a great didge. almost plays by itself. Circular breathe is now easy for me. Your servive is stunning. Everytime I had a doubt you gave me 100% godd quality information. Low Price Feedback from other users Much better
Anonymously Their isn"t anything I dislike about this didj even if I have trouble mastering the art of playing it I will always take great pleasure in just looking at the workmanship & quality of it. As above Workmanship Yes,because you answered all my emails quickley& with genuine concern about my questions followed up with extremly helpful advice,will certainly recommend you to other people EXCELLENT & in some cases much much BETTER
Daniel from Canada Ah188 was unfortunately damaged during the initial shipping but has been replaced with ah371 free of charge (Thank you Svargo!) I have received tips on how to attempt to repair ah188 and am currently in the process of doing so. ah371 is a dream... it plays very well both fast and slow. its sound is so soothing. I feel blessed to have a Didj of such quality. (thank you to the Peckham family for such artisanship) I could not ask for better service. I will purchase from didjshop again. As for the workmanship... it is phenomenal. The paint work is truly amazing and the quality of the didj is elite. Workmanship No other can truly compare. It is impossible to compare apples to oranges.
Ronald from USA I love my new didj! The tone is excellent, the natural coloring of the wood is amazing. I am very very pleased. Communication with customer service was very good. My new didj is finish superbly. Can hear the didj before I buy   N/a
Anonymously I like the sound(s), the full, clear sound, the hightones and the look of it very much. I had a problem with the mouthpiece and had to change it. Thats the reason, why I answer so late (sorry). I got an email, that told me, the didj would be send in 5 until 14 days, but I came already after 3 days. I got it one week later, because I was not at home, when the postmen was there the first time. Reliably graded   It is much better than the other euca (price 269 Euro). it has mor volume and clerance
Anonymously I like the design and artwork on iy Workmanship is very good and service was excellent Website was well set up  
Oren from Israel Very nice didj Very good serviice and workmanship a lot of forms to fill... Reliably graded   Much much better....
Martin from USA I love the didj! Service was excellent Shiralee was great! Reliably graded    
Anonymous from Belgium I like: the fork; the sound; the paintings; the colour I m very happy: very efficient n professionnal n quick n good packing, lovely product Aboriginal Made I dont know other places and, since I am happy with it (bought one b4 already), why go search elsewhere? In the top 3, difficult to be more precise
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